Refund Policy
At the time of online transaction Cashinvoice may receive excess money due to multiple debits to user Card / Bank Account as part of technical error OR user’s account being debited with excess amount in a single transaction due to technical error. For any payment refund related queries/requests/concerns customer can contact us through any of the following channels –
- Call us on +91-8928564839
- Email us at service@cashinvoice.in
- Write a request letter and send it to our below mentioned registered office address: 401, Sai Indu Tower, Shubhash Nagar, LBS Road, Bhandup West. Mumbai – 400078
- Customer has to provide us following details so that his/her request can be processed at the earliest:
- GSTIN
- Seller’s GSTIN
- Transaction Reference Number for the concerned transaction.
- Beneficiary Name in bank account (Saving/Current Account)
- Beneficiary Account Number
- IFSC Code
- Registered Mobile Number
- Reason for making excess payment
- Customer has made the excess payment to his/her loan account and
- Currently there is no outstanding in his/her loan account and the account showing credit balance